Remote desktop assistance

Microsoft Quick Assist

  1. Open the Start menu go to Windows Accessories -> Quick Assist or type Quick Assist in the search bar and select the Quick Assist app to launch it.

  2. Accept the privacy policy, if prompted.

  3. Enter the code provided in Code from assistant and click Share screen.

  4. Verify that the person trying to help you is who you expected and accept the request.

Wait for your devices to connect.